Post-interaction CSAT, auto-routed by score.
Post-interaction CSAT, auto-routed by score.
1 to 5 star rating plus open comment. Detractor scores (1 to 2) page your CS lead in Slack within seconds with the AI summary; promoters (4 to 5) queue for testimonial outreach. Tagged by interaction type. Replaces a Zap that breaks every quarter when your CRM updates field names.
No card required. EU-hosted.
Fields included
- Satisfaction rating (1-5)
- Interaction type
- Open comment
- Email (optional)
All fields are customizable. Describe changes in plain English and the AI updates the form instantly.
Ready to use this template?
Open the builder, describe any changes in chat, and publish. Responses route to Slack, Notion, or Sheets automatically.
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